Atlanta-based Delta posts $695 million Q3 profit, expects big holiday rush

Delta Air Lines plane leaves the gate, Monday, July 12, 2021, at Logan International Airport in Boston. (AP Photo/Michael Dwyer)

Delta Air Lines reported a $695 million third-quarter profit as higher average fares this summer and a lucrative credit-card business more than offset higher fuel prices.

The Atlanta-based airline forecast that revenue during the final three months of the year will top pre-pandemic levels. Delta’s CEO said he sees no indication that anxiety over inflation and the economy will discourage people from traveling over the holidays.

Shares jumped 4% before the opening bell Thursday.



“It’s going to be a very strong holiday season — Thanksgiving, Christmas, New Year’s,” said CEO Ed Bastian. “Consumers are still relatively healthy. They have deferred spending, but where they have deferred it is the acquisition of things.”

Delta’s third-quarter numbers support that view. The airline’s operating revenue rose 11% above 2019 levels even with an 18% drop in passenger traffic. That was possible because the average passenger paid 23% more per mile than during the same months of 2019. Revenue from premium customers rose, while money from the main cabin dipped slightly.

Summer got off to a rocky start for U.S. airlines, as 2,400 flights were canceled and one in five flights was delayed over the extended July 4 holiday weekend. Despite threats from Transportation Secretary Pete Buttigieg, airlines didn’t do much better until September, when kids were back in school and the number of vacation travelers subsided.

Bastian said Delta is ready for the holiday season. Delta and other airlines have trimmed schedules and hired more workers to fix an understaffing problem that caused many of the flight cancellations.

“We are largely done with hiring,” Bastian said. “We are moving people out of the hiring queue and into the production queue.”

Delta’s $695 million profit is below the $1.5 billion the airline reported in the same quarter of 2019, before the pandemic. Including gains from investments and other non-core functions, the airline reported adjusted profit of $1.51 per share, two cents per share less than forecast by analysts in a FactSet survey.

Airlines use 2019 as a more reliable comparison for typical business operations because the pandemic had such an outsize effect on travel over the past three years.

Revenue rose to $13.98 billion, which includes $1.13 billion from Delta’s refinery near Philadelphia. The total was up from $12.56 billion in the third quarter of 2019, when the refinery contributed only $6 million.

Delta received a quarterly record $1.4 billion from credit cards issued by American Express. The airline expects to reap $5.5 billion from the cards this year.

On the cost side, the airline spent $3.3 billion on fuel and related taxes, up 48% from the same quarter in 2019. Delta paid an average of $3.53 a gallon — it was $1.96 three years ago.

Spending on labor rose 2% over 2019, to $3.05 billion.

Revenue was trimmed by $35 million in September due to flight cancellations from Hurricane Ian, which made landfall on September 28 and it expects a similar storm-related hit in the fourth quarter.

Delta executives will speak about the quarterly performance with industry analysts later Thursday.