Atlanta Hospitals Responsive To LGBT Concerns, Survey Finds
Atlanta’s hospitals and healthcare facilities do a good job of ensuring equitable and fair treatment for lesbian, gay, bisexual and transgender patients.
That’s the finding of the latest Human Rights Campaign “Healthcare Quality Index.”
The Feminist Women’s Health Center, the 12 Grady Health System facilities and Piedmont Hospital received perfect scores—a seven out of seven.
Emory Healthcare got a six. The survey found a need for better training for key staff members in LGBT patient-centered care.
Hal Jones is Director of Emory’s “Office of Care Transformation.” He says Emory is working hard to create a supportive environment. He gives the example of a change made after an employee called a female transgender patient by her legal, male name.
“It was embarrassing for everybody. It was not hospitable to the person. What we’ve ended up doing is changing our process,” he says.
Now, patients simply list the name they wish to be called.
The Atlanta Medical Center also received a six out of seven because it does not include gender identity in its employment non-discrimination code. A spokesman couldn’t provide comment before deadline.
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