When the pandemic hit, companies had to adapt quickly to stay alive.
Nearly three years in, and some sectors thrived while others were hit hard. For many though, that initial customer infusion or decline has started to level off, but there could still be more turbulence to come.
In 2021, we spoke about how meal delivery services were experiencing their own feast and famine with Dan McCarthy, assistant professor of Marketing at Emory’s Goizuetta Business School.
Today, “All Things Considered” checked back in with Professor McCarthy about how businesses have fared in the time since.
McCarthy says there’s been a drop-off in e-commerce business, which could benefit consumers as online retailers look to attract customers with deals.
