Decatur

Kroger offering refunds to customers overcharged for Decatur’s ‘Pay As You Throw’ bags

December 5th, 2024

A roll of blue bags and a roll of yellow bags. — The city of Decatur's yellow and blue 'Pay as You Go' bags. (Photo provided to Decaturish)

Kroger announced it will refund Decatur residents overcharged on their “Pay As You Throw” bag purchases.

Under the Pay As You Throw sanitation system, residents purchase special trash bags and trash must be in those bags to be collected. A Decaturish reader who shops at the Kroger located at 2875 N. Decatur Road noticed that the Kroger charged $18 for the blue bags, which are supposed to be $15.12 and $8 for the yellow bags, which are supposed to be sold for $7.56.

The reader contacted the city, and City Manager Andrea Arnold confirmed that the city had contacted Kroger about the issue.

“The office manager in public works handled it with Kroger,” Arnold said.

A Kroger spokesperson confirmed that the issue had been resolved.

“Thank you for reaching out. We would like to thank our customer for bringing this to our attention,” the spokesperson said. “Kroger made an emergency price correction, and the issue has been resolved. Any customer with concerns may bring their receipt to the store for a price adjustment.”

This year, the Decatur City Commission voted to keep the current prices of the Pay As You Throw bags.

Decaturish Assistant Editor Zoe Seiler contributed reporting to this story.

This story was provided by WABE content partner Decaturish.