Metro Atlanta Utilities Plan To Resume Disconnections

Electric and water utilities in metro Atlanta had stopped disconnecting customers in March when people began sheltering in place due to the coronavirus. At that time, many people also began losing their jobs.

Gerald Herbert / Associated Press file

Updated at 4:32 p.m. June 30

Water and electric utilities around Atlanta are planning to start shutting off service again.

Many had stopped disconnecting customers in March, as people began sheltering in place due to the coronavirus – and began losing their jobs.



Many of the utilities say if customers are going to have a hard time catching up on or keeping up with bills, get in touch and they can set up a payment plan, and many have discounts available for people 65 and older or work with non-profits to help low-income households.

Atlanta Watershed has put water cutoffs on hold through the end of August.

Cobb EMC will not resume disconnects until July 22 or later.

Cobb Water System is evaluating when it will lift its moratorium.

Coweta-Fayette EMC will bring fees back on July 1, and start processing cutoffs on July 15.

Georgia Power, the biggest utility in the state, has a moratorium on shutoffs in place until July 15. People who have past-due balances that they incurred during the pandemic can sign up for a payment plan with Georgia Power that will spread the balance out over six months beginning in October, with no late fees. The deadline to sign up for that program is also July 15.

Gwinnett County Department of Water Resources will resume disconnects on July 13.

Marietta Water and Power will lift its moratorium on disconnections on June 16.

Walton EMC will resume shutoffs on July 6.

This list will be updated.