Volunteers Put New International Terminal To The Test
Mamata, Nachu and Vaghul Anbil look for gate information at the new Maynard H. Jackson International Terminal.
JIM BURRESS / WABE
How do you make sure a billion-and-a-half dollar airport terminal is fully-functional on opening day?
You practice.
Wednesday at the new Maynard H. Jackson International Terminal, that meant gate agents checking in passengers, TSA Screeners focusing on luggage, and 1,600 volunteer travelers doing what travelers “do.”
That included the Anbil family of Smyrna, who often fly internationally.
Even so, Nachu Anbil was a bit confused by the new terminal’s layout. He questioned whether “Concourse F” is ready for opening day, just two weeks away.
“I would say two months, probably, yes. But two weeks?”
The terminal will be ready by then, said Balram Bheodari, Hartsfield-Jackson’s Deputy General Manager.
“Our volunteers pointed out some concerns to us, but those are minor concerns that I feel are easily fixable,” he said, adding that the concerns mostly included things like a lack of ATMs, signage, etc.
Bheodari said crews will continue working right up to opening day, which is May 16th.
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